Unlike traditional Customer Success platforms that primarily pay attention to interactions within internal teams, Commune focuses on building positive customer relationships by utilizing an external portal.
The ultimate goal of Commune is to enhance the customer experience and create lasting,
meaningful connections between businesses and their clients.
Help all clients efficiently,
not prioritize them blindly
Unlike traditional Customer Success platforms, which are primarily for internal communication among CSMs to manage and prioritize accounts, Commune believes in providing all clients with the appropriate support and proactive engagement, regardless of their health scores.
Customer Success teams
with tradational CSPs
Customer Success teams with Commune
Commune
Facilitate communication
with customers at scale
Commune is the ideal solution for a multitude of essential business functions. By utilizing Commune, activities such as customer education, fostering customer relationships, and gathering feedback are all streamlined and centralized in a single, organized location.
Integrate your favorite apps-or build your own
Connect Commune with your existing tech stack to automate tasks and access actionable insights
