G2 High Performer AwardG2 Leader AwardG2 Leader Award

Build a Community that Drives Brand Advocacy

Transform loyal customers into an empowered community of brand advocates that unlocks authentic, exponential growth.

Barriers to Sustainable Growth

Escalating Ad Costs

"Our ad spend increases every quarter, yet CAC keeps rising. We are paying a premium just to match the results we saw a year ago."

VP Marketing, Food & Beverage

VP Marketing, Food & Beverage

Influencer Fatigue

"We get a traffic spike when we pay for a post, but it never lasts. Consumers are smart—they are tuning out sponsored content."

VP Brand, Health & Beauty

VP Brand, Health & Beauty

High Churn, Low Loyalty

"Filling the top of the funnel doesn't matter if we can't retain them. We are fighting a leaky bucket instead of building long-term value."

CMO, Fashion Retail

CMO, Fashion Retail

The Advocacy Engine

Gamified Rewards System

Gamify daily interactions to lower acquisition costs. Users earn points for customizable rewards, creating an engaging first touchpoint for non-purchasing customers.

Gamified Rewards System

Customer Advocate

Replace influencer fatigue with genuine advocacy. Empower real customers to share and connect simply because they believe in your brand and mission.

Customer Advocate

Smart Personalized Feed

Combat high churn with optimized information delivery. By tailoring content to individual needs, you ensure the relevant engagement required to build loyalty.

Smart Personalized Feed

Dedicated Expert Support

Specialists with expertise provide post-implementation support to help your brand succeed.

Dedicated Expert Support

How Leading Brands Grow with Commune

600 social posts within 2 hours of challenge publication.

800 new subscribers every month through advocate referrals.

By implementing Commune, internal communication among our employees has greatly improved, enabling more efficient information sharing. With AI features and customizable tools, we were able to create a platform tailored to our specific needs. We look forward to continuing to strengthen our internal communication with Commune's support.

Chihiro

Chihiro

Community Manager

Platform preview
Why your business needs a community

Communities are the key to growth, creating loyal customers, brand advocates, and deeper, lasting relationships.

Community Platform vs. Social Media: What's the Difference?

A dedicated community platform offers more control and fosters stronger connections than social media. While social platforms broadcast to a broad audience, a community platform builds deeper engagement, real advocacy, and sustainable growth.

  • Full control over your community space, data, and member experience
  • No algorithm changes affecting your reach or engagement
  • Build direct relationships without platform intermediaries
  • Foster meaningful discussions that go beyond likes and comments
  • Create lasting connections between members and your brand
  • Enable peer-to-peer support and knowledge sharing
  • Transform satisfied customers into passionate brand champions
  • Generate authentic user-generated content and testimonials
  • Build a network of trusted voices who amplify your message
  • Keep discussions relevant and on-topic within your niche
  • Create dedicated spaces for different interests and needs
  • Filter out noise and distractions common on social platforms

Driven by Measurable Business Impact

Retention Rate Increased
14%

Retention Rate Increased

Admin workloads reduced
120hr/month

Admin workloads reduced

A Staggering Achievement
933%ROI

A Staggering Achievement

CEO

Looking for the inside story and want to know more?

Top-Rated by Our Customers
But don't just take our word for it — check out our latest G2 awards.
G2 Award
G2 Award
G2 Award
01
We are proud to be ranked #2 in G2's Online Community Management Software category.
02
We achieved an impressive 93% customer satisfaction rating on G2.
03
We lead in community consulting, driven by insights from millions of user interactions.
04
We are trusted by startups and enterprises worldwide.
What Sets Commune Apart

Our community platform is dedicated to turning customers into advocates and advocates into growth drivers.

Wondering how AI can elevate your community?

AI-Driven Personalization: Commune's AI tailors content to each member, fostering deeper connections and engagement.

Advocacy-First Design: It turns loyal customers into brand advocates, driving organic growth.

Seamless Integration: Easily integrate with tools like Salesforce to align community insights with your business strategy.

Mobile-First & Native App

/ Crucial for advocate communities, outperforming PC-oriented platforms.
/ Enable instant notifications, seamless content creation, and smooth social sharing.
/ Achieve 3× engagement & 70% more participation with push notifications.
Mobile-First & Native App

Gamification/Rewards

/ Incentivize tasks like social posts, surveys, and referrals with points.
/ Engage users by gamifying everyday activities such as logging in.
/ Exchange points for any fully customizable gifts.
Gamification/Rewards

Personalized content

/ Optimize the community experience to increase loyalty and turn customers into advocates.
/ Customize interactions for each customer segment using the Group feature.
/ Convert loyal customers into active advocates.
Personalized content

AI Co-Pilot & Community Reports

/ Get immediate answers to platform and community management questions, eliminating the need to search or wait for support.
/ Summarize community health over custom periods and receive actionable recommendations based on past management actions.
AI Co-Pilot & Community Reports
Tailored to Industry: Optimized for Your Community
Food IndustryFood Industry
Education IndustryEducation Industry
E-commerce & D2CE-commerce & D2C
Retail IndustryRetail Industry
ManufacturingManufacturing
Customer SuccessCustomer Success

Pricing to Fit Your Needs

Commune offers flexible plans for businesses of any size, with options for customization, integrations, and expert support to boost your community's potential.

Starter

Perfect for those just beginning to build a community.

Key Features

  • Forum, Knowledge Base, Event Mgmt., E-learning
  • Push Notifications, Rewards, Badges
  • AI-based content recommendations
  • Commune Mobile App
  • Analytics Dashboard

Customer Success

  • Customer Support Agents and AI-powered community insights.
  • Community Management Operations (Upon Request)
Book a Personal 20-Minute Demo with Commune

Unlock the full potential of your community with a free consultation. From engagement strategies to seamless onboarding and scalable growth, we're here to help you every step of the way.

What can you expect from the demo?

  • 1-on-1 Platform Walkthrough
  • Expert Advice
  • Plan Selection Guidance