commune
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Julien, CEO at Commune
“ Our difference lies in how Commune's AI seamlessly connects customer and employee communities, empowering them to scale, thrive, and succeed together.”
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All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence All-in-one AI-powered Community Platform Top-Rated Leader on G2 for Excellence

Why your business needs a community

Communities are the key to growth, creating loyal customers, brand advocates, and deeper, lasting relationships.

Community Platform vs. Social Media: What’s the Difference?

A dedicated community platform offers more control and fosters stronger connections than social media. While social platforms broadcast to a broad audience, a community platform builds deeper engagement, real advocacy, and sustainable growth.

Ownership & Control
With a community platform, you own your audience and data. You shape the experience, personalize content, and engage directly without relying on algorithms.
On social media, the platform controls your reach, and your data isn’t fully yours.
Deeper Engagement
Community platforms are designed for meaningful, ongoing interactions. Members actively participate and form deeper connections.
On social media, engagement is often fleeting—posts quickly disappear in the endless feed.
Brand Advocacy
In a dedicated community, members feel a strong sense of belonging, making them more likely to become advocates who promote your brand.
Social media is more about broadcasting, with likes and shares that rarely turn into lasting advocacy.
Focused Conversations
Communities allow for organized, topic-driven discussions that keep members engaged and on-brand.
Social media conversations are scattered, often veering off-topic and lacking the depth for meaningful interaction.
Commune's Promise to You

We empower connections, unlocking community potential with AI-driven engagement to bring your vision to life.

How do we deliver on this promise?

At Commune, we believe that communities are the backbone of modern businesses. Whether it’s connecting with your customers or empowering your employees, thriving communities drive growth, loyalty, and advocacy. In today’s fast-paced digital world, fostering these connections isn't just important—it’s essential for success.

14%
Retention Rate Increased
120 hr/month
Admin Workload Reduced
933%
A Staggering Achievement
Looking for the inside story and want to know more?
Let’s Connect ! Let’s Connect !
Community end-users
(and clients) love us
But don’t just take our word for it — check out our latest G2 awards.
01
We are proud to be ranked #2 in G2's Online Community Management Software category.
02
We achieved an impressive 93% customer satisfaction rating on G2.
03
We lead in community consulting, driven by insights from millions of user interactions.
04
We are trusted by startups and enterprises worldwide.
Commune's Game-Changing Features

Our core AI-powered experiences that do the heavy lifting—streamlining tasks, delivering real-time insights, and making every interaction personal.

Wondering how AI can elevate your community?

AI-Driven Personalization: Commune’s AI tailors content to each member, fostering deeper connections and engagement.

Advocacy-First Design:It turns loyal customers into brand advocates, driving organic growth.

Seamless Integration: Easily integrate with tools like Salesforce to align community insights with your business strategy.

AI Co-Pilot

/ Provides instant answers to platform and community management questions.

/ Eliminates the need to search for help or wait for support responses.

/ Suggests next steps based on past actions and insights from other successful communities.

93% Customer Satisfaction on G2
Auto-Generated Reports

/ Summarizes community health over any custom period (weekly, monthly).

/ Analyzes key metrics like user activity and post engagement.

/ Delivers actionable recommendations based on past management actions.

933% ROI through personalized, scalable engagement.
AI-supported creation

/ Automatically generates personalized responses based on previous interactions.

/ Reduces the time required for community managers to respond to posts.

/ Ensures consistent engagement to keep users active and coming back.

Looking for the inside story and want to know more?
Let’s Connect ! Let’s Connect !
Trusted by 300+ world-known industry leaders
Proofs of Practice
"Commune has played a pivotal role in the relaunch of our user community, allowing us to deepen the connections between our users and provide an effective platform for problem-solving.

Their AI-powered tools have made it easier for our global members to access and share knowledge, overcoming geographical and time zone barriers. We look forward to continuing to evolve our online community into a truly global platform with Commune's support."
KASUMI ITO Customer Marketing Manager
"Commune has been instrumental in helping us create a seamless communication environment for our global seminar participants. Its flexibility allows us to make quick adjustments, ensuring that both administrators and community members have a user-friendly experience.

With Commune, we’ve enhanced engagement before and after events, and we look forward to expanding our community to professionals across the industry, gathering valuable insights that will drive future product innovations."
JASMINE TJ Marketing Department
"Commune has been pivotal in helping us connect more deeply with our customers. Their platform’s features, like custom reactions, challenges, and event tools, are expertly designed to keep participants engaged and motivated.

With Commune, we’re building a space where our customers not only share their experiences but also collaborate with us to shape the future of our products."
TOMOMI NAGATA Innovation Design Group, Planning and Design Department, Creative Division.
"Commune has enabled us to create a vibrant community where our loyal fans share their experiences and passion for All-Bran. The platform allows us to directly engage with our customers, gaining valuable real-time feedback that informs our marketing strategies.

With Commune, we are excited to build a space where fans can connect, exchange ideas, and inspire healthier lifestyles together."
AKARI YANAGISAWA Assistant Brand Manager, Marketing Department
Tailored to Industry: Optimized for Your Community
Food Industry
Education Industry
E-commerce & D2C
Retail Industry
Manufacturing
Customer Success

Pricing to Fit Your Needs

Commune offers flexible plans for businesses of any size, with options for customization, integrations, and expert support to boost your community's potential.

Starter

Perfect for those just beginning to build a community.

$ 89 /month
Get started

Key Features

  • Forum, Knowledge Base, Event Management
  • Push Notifications, Rewards, Badges
  • AI-based content recommendations
  • Commune Mobile App
  • Analytics Dashboard

Customer Success

  • Chat support and AI-powered community insights.

Growth

For businesses ready to scale with customization and integrations.

$ 199 /month
Get started

Everything in Starter, plus:

  • Live streaming, Single Sign-On (SSO), API Integration
  • Automated Workflow, Custom Pop-ups, HTML Customize Blocks
  • Monthly Customer Success consultation (optional +$199)

Customer Success

  • Onboarding & consultation session included.

Professional

Designed for advanced management with expert guide.

$ 499 /month
Get started

Everything in Growth, plus:

  • White-label App, 2-Factor Authentication, Password Policy Suite
  • Advanced Access Control
  • Monthly consultation with Customer Success experts

Customer Success

  • Monthly expert consultation and strategic support.

Enterprise

Tailored for large-scale communities with full customization and dedicated support.

Contact us

Everything in Professional, plus:

  • Beta Feature Early Access, Audit Trail Manager, User Function Control
  • 24/7 content monitoring, custom billing, and dedicated support
Book a Personal 20-Minute Demo with Commune's CEO

Unlock the full potential of your community with a free consultation. From engagement strategies to seamless onboarding and scalable growth, we’re here to help you every step of the way.

What can you expect from the demo?

  • 1-on-1 Platform Walkthrough
  • Expert Advice
  • NPlan Selection Guidance
Let’s Launch Your Journey and Ignite Your Community!