commune
Julien, CEO at Commune
“ Commune is the premier advocacy platform for consumer brands, driving revenue growth through engaged communities. Build a thriving advocate base that generates UGC, amplifies your brand on social media, participates in surveys, and joins events. Our rewards system boosts customer acquisition and lifetime value. ”

AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence AI-powered ADVOCACY Community Platform Top-Rated Leader on G2 for Excellence

Why Your Business Needs Customer Advocates

Hard Truth: Customer acquisition is tough. Turn customers into advocates to counter high ad costs and ineffective influencers for sustainable growth.

Customer Advocates vs. Influencer Marketing: What’s the Difference?

Unlike traditional influencer campaigns, customer advocacy leverages genuine product experiences and authentic recommendations, fostering deeper audience trust, sustainable word-of-mouth growth, and enduring brand loyalty—all while reducing marketing costs.

Authenticity & Trust
  • Advocates share genuine experiences with products they actually use and love, which creates deeper credibility
  • Audiences trust peer recommendations more than paid promotions
Cost-Effectiveness
  • Advocates share naturally or through reward programs, not large payouts. No need for expensive production or content creation costs
  • Higher ROI due to lower investment requirements
Durable growth
  • Advocates maintain brand loyalty over extended periods leading to continuous organic content generation
  • Natural, ongoing word-of-mouth v.s. one-off campaign posts
  • You have the authority to use the content over time
Targeted Impact
  • Higher conversion due to authentic peer connections that share similar needs
  • Messages resonate more deeply due to shared experiences
Commune's Promise to You

We are dedicated to maximizing your advocate community's success and delivering measurable business impact.

How do we deliver on this promise?

Building a community is easy, but making it successful requires strategy. Commune equips brands with the tools needed to transform customers into revenue-driving advocates. Our platform offers personalized community experiences, a native iOS/Android app, and gamification to boost UGC. Additionally, as an AI-powered platform, it streamlines community management to maximize impact with minimal effort.

+1,800%
UGC
A Food Manufacturer Boosted UGC on
Social Media in Just 6 Months
800+
new subscribers
per month
A health D2C acquires through
advocates’ referral
933%
A Staggering Achievement
Looking for the inside story and want to know more?
Customer advocates
(and clients) love us
But don’t just take our word for it — check out our latest G2 awards.
01
We are proud to be ranked #2 in G2's Online Community Management Software category.
02
We achieved an impressive 93% customer satisfaction rating on G2.
03
We lead in community consulting, driven by insights from millions of user interactions.
04
We are trusted by startups and enterprises worldwide.
What Sets Commune Apart

Our community platform is dedicated to turning customers into advocates and advocates into growth drivers. Discover how our unique features and AI capabilities make this possible.

Wondering how AI can elevate your community?

AI-Driven Personalization: Commune’s AI tailors content to each member, fostering deeper connections and engagement.

Advocacy-First Design:It turns loyal customers into brand advocates, driving organic growth.

Seamless Integration: Easily integrate with tools like Salesforce to align community insights with your business strategy.

Mobile-First & Native App

/ Crucial for advocate communities, outperforming PC-oriented platforms.

/ Enable instant notifications, seamless content creation, and smooth social sharing.

/ Achieve 3× engagement & 70% more participation with push notifications.

Gamification/Rewards

/ Incentivize tasks like social posts, surveys, and referrals with points.

/ Engage users by gamifying everyday activities such as logging in.

/ Exchange points for any fully customizable gifts.

Personalized content

/ Optimize the community experience to increase loyalty and turn customers into advocates.

/ Customize interactions for each customer segment using the Group feature.

/ Convert loyal customers into active advocates.

AI Co-Pilot and Community Reports

/ Get immediate answers to platform and community management questions, eliminating the need to search or wait for support.

/ Summarize community health over custom periods and receive actionable recommendations based on past management actions.

Looking for the inside story and want to know more?
Trusted by 300+ world-known industry leaders
Proofs of Practice
600 social posts within 2 hours of challenge publication.
800 new subscribers every month through advocate referrals.


"By implementing Commune, internal communication among our employees has greatly improved, enabling more efficient information sharing. With AI features and customizable tools, we were able to create a platform tailored to our specific needs. We look forward to continuing to strengthen our internal communication with Commune’s support."
CHIHIRO YOSHIDA Community Manager
"Commune has played a pivotal role in the relaunch of our user community, allowing us to deepen the connections between our users and provide an effective platform for problem-solving.

Their AI-powered tools have made it easier for our global members to access and share knowledge, overcoming geographical and time zone barriers. We look forward to continuing to evolve our online community into a truly global platform with Commune's support."
KASUMI ITO Customer Marketing Manager
"Commune has been pivotal in helping us connect more deeply with our customers. Their platform’s features, like custom reactions, challenges, and event tools, are expertly designed to keep participants engaged and motivated.

With Commune, we’re building a space where our customers not only share their experiences but also collaborate with us to shape the future of our products."
TOMOMI NAGATA Innovation Design Group, Planning and Design Department, Creative Division.
"Commune has enabled us to create a vibrant community where our loyal fans share their experiences and passion for All-Bran. The platform allows us to directly engage with our customers, gaining valuable real-time feedback that informs our marketing strategies.

With Commune, we are excited to build a space where fans can connect, exchange ideas, and inspire healthier lifestyles together."
AKARI YANAGISAWA Assistant Brand Manager, Marketing Department
Tailored to Industry: Optimized for Your Community
Food Industry
Education Industry
E-commerce & D2C
Retail Industry
Manufacturing
Customer Success

Pricing to Fit Your Needs

Commune offers flexible plans for businesses of any size, with options for customization, integrations, and expert support to boost your community's potential.

Starter

Perfect for those just beginning to build a community.

$ 89 $98 /month

Key Features

  • Forum, Knowledge Base, Event Management
  • Push Notifications, Rewards, Badges
  • AI-based content recommendations
  • Commune Mobile App
  • Analytics Dashboard

Customer Success

  • Chat support and AI-powered community insights.

Growth

For businesses ready to scale with customization and integrations.

$ 199 $219 /month

Everything in Starter, plus:

  • Live streaming, Single Sign-On (SSO), API Integration
  • Automated Workflow, Custom Pop-ups, HTML Customize Blocks
  • Monthly Customer Success consultation (optional +$199)

Customer Success

  • Onboarding & consultation session included.

Professional

Designed for advanced management with expert guide.

$ 499 $549 /month

Everything in Growth, plus:

  • White-label App, 2-Factor Authentication, Password Policy Suite
  • Advanced Access Control
  • Monthly consultation with Customer Success experts

Customer Success

  • Monthly expert consultation and strategic support.

Enterprise

Tailored for large-scale communities with full customization and dedicated support.

Everything in Professional, plus:

  • Beta Feature Early Access, Audit Trail Manager, User Function Control
  • 24/7 content monitoring, custom billing, and dedicated support
* Prices displayed in USD, based on an annual upfront payment.
Book a Personal 20-Minute Demo with Commune's CEO

Unlock the full potential of your community with a free consultation. From engagement strategies to seamless onboarding and scalable growth, we’re here to help you every step of the way.

What can you expect from the demo?

  • 1-on-1 Platform Walkthrough
  • Expert Advice
  • Plan Selection Guidance
Let’s Launch Your Journey and Ignite Your Community!