The various touch-points with your customers in one-stop-shop platform unleash your business opportunities
Build a mutual support system that replaces a great deal of customer support efforts and give a sense of community.
Create and maintain E-learning onboarding programs and educational courses for users to self learn.
Accumulate any useful information that help customers including instructions, tips, case studies, etc.
Plan and manage events while tracking each user’s attendance, engagement, and user journey.
Boost customer engagement by sending push notifications, email updates for new content, and weekly digest from your portal.
Propose surveys whenever you need. Trace collected answered back to individual to better understand customer’s experiences.
Integrations
Leverage your existing product and user data and seamlessly
send it to the tools where you’ll turn insights to actions.
Stay on top of every move made within your community – user by user. Utilize data to gain a highly detailed perspective on each user’s journey and enhance both the user experience and your sales, customer success strategies.
More than Zapier integrations, Commune offers
API integration that allows its software to be integrated
into other systems, making it possible to share data and
functionality between the two.
Webhooks automate processes and trigger actions in
response to events that occur within Commune. You can
send real-time notifications to other applications and services, without requiring manual intervention or polling.
