Pricing
Starter
Great place to start to build a client portal with the basic features
$399/month
- White-label portal
- Basic portal features
- Slack/Teams integrations
- Chat support
Growth
Key features to scale your customer success with integrations and analytics
$799/month
Everything in Starter, plus:
- Single sign-on (SSO)
- API
- Zapier/Salesforce integrations
- Email white-labeling
- Custom domain
- Onboarding program
- A complimentary consultation session
Professional
Everything you need plus dedicated Customer Success support from customer success experts
$1,499/month
Everything in Growth, plus:
- White-label app
- Custom terms and conditions
- 24/7 content monitoring
- Custom billing
Enterprise
The full suite with expert solution design and consulting to improve your process and maximize outcome
Starter
Growth
Professional
End-user license
1,000 seats
3,000 seats
10,000 seats
Admin license
3 seats
10 seats
30 seats
Email & app push
3,000 / month
10,000 / month
30,000 / month
Custom user segmentation
10 groups
30 groups
100 groups
Custom pop-ups
3 pop-ups
10 pop-ups
Posts monitored
3,000 / month
Not sure where to start? Is there anything
specific you would like to ask?
Our team is here to assist you. Don't hesitate to reach out to us and let us
demonstrate the capabilities of insided for you.
Frequently asked questions
Admin ID/PW is provided as soon as the contract is closed. However, we recommend you to take 4 to 6 weeks for preparation in order to maximize the potential to succeed.
Normally, successful community management requires 1-2 FTE, however, our clients only allocate 0.2~0.5 FTE thanks to Commune’s powerful features and strong customer success.
All plans come with templates and strategies developed through Commune’s expertise from supporting 100+ portals and communities.
Strategy
Community Canvas Template
Research
Your Journey Workshop Material
Playbook
Do,s and Dont’s of community
management