Great place to start to build a customer community with the basic features 



Key features to scale your community with integrations and analytics


Everything in Starter, plus:


Everything you need plus dedicated Customer Success support from customer success experts


Everything in Growth, plus:


The full suite with expert solution design and consulting to improve your process and maximize outcome




End-user license

1,000 seats

3,000 seats

10,000 seats

Admin license

3 seats

10 seats

30 seats

Email & app push

3,000 / month

10,000 / month

30,000 / month

Custom user segmentation

10 groups

30 groups

100 groups

Custom pop-ups

3 pop-ups

10 pop-ups

Posts monitored

3,000 / month

Not sure where to start? Is there anything
specific you would like to ask?

Our team is here to assist you. Don't hesitate to reach out to us and let us
demonstrate the capabilities of insided for you.

Frequently asked questions

How long does it take to start using?

Admin ID/PW is provided as soon as the contract is closed. However, we recommend you to take 4 to 6 weeks for preparation in order to maximize the potential to succeed.

How much resource is required for a successful community management?

Normally, successful community management requires 1-2 FTE, however, our clients only allocate 0.2~0.5 FTE thanks to Commune’s powerful features and strong customer success.

Growth plan and above come with templates and strategies developed through Commune’s expertise from supporting 200+  portals and communities. 


Community Canvas Template


Your Journey Workshop Material


Do,s and Dont’s of community