Home
Product
Overview
Integrations
Features
Solutions
Self-service
Feedback and research
Customer engagement
Use Cases
Training & Engagement
Product Adoption
Compare
vs. Zendesk
vs. Customer Success platforms
Pricing
Resources
Downloadables
Blog
Demo community
Demo community
X
Home
Product
Product Overview
Product Features
Integrations
Compare
vs. Zendesk
vs. Customer Success platforms
Solutions
Self Service
Feedback and research
Pricing
Blogs
Resources
Downloadables
Demo community
Customer engagement
Partnerships
Contact
Book a demo
X
Book a demo
Home
Product
Product Overview
Product Features
Integrations
Compare
vs. Zendesk
vs. Customer Success platforms
Solutions
Self Service
Feedback and research
Pricing
Blogs
Resources
Downloadables
Demo community
Customer engagement
Partnerships
Contact
Book a demo
Home
Product
Product Overview
Product Features
Integrations
Compare
vs. Zendesk
vs. Customer Success platforms
Solutions
Self Service
Feedback and research
Pricing
Blogs
Resources
Downloadables
Demo community
Customer engagement
Partnerships
Contact
Book a demo
X
Get deep understanding of
who your customers are and their needs
Book a demo
Key features
Surveys
User journey analysis
Feedback
Gain user data and actionable insights through asking questions and analyzing behaviors
Feedback
Gathering user feedback to inform and guide future product development
Accumulating users’ ideas for product improvement and letting them vote on their preferences
Increasing engagement and strengthen the relationship between the company and its users
Surveys
Understanding users quantitively and qualitatively to make informed decisions
Improving the overall user experience with your product and service
Staying competitive by regularly seeking and incorporating the outcomes of a research
Customer journey analysis
Scanning detailed actions and behaviors of a user from likes to event attendances
Accessing analytics for behavioral cohorts based on user groups
Closely examining hiccups and opportunities throughout user experience
Book a demo
Use cases
“Our customer community portal has grown 10x since started using Commune. It realizes stronger customer support and improves customer retention”
“We've seen significant churn rate improvement since introducing Commune. The churn rate is now around 7%, while the initial target was 10%. ”
“We've seen an increase in people attending our events as Commune can personally optimize the content based on user segmentation.”
Previous
Next
Talk to our sales team today
Book a demo